Refund policy

We have a 14 days return policy, which means you have 14 days after receiving your item(s)to request a return.

To be eligible for a return, your item must be in the same condition that you received it- unworn or unused, with tags and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at shopteesandthingz@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.  Please note: that customers are responsible for shipping fees . Items sent back to us without first requesting a return will not be accepted. Please note that customized items are non- returnable/ non-refundable.

You can always contact us for any return questions at shopteesandthingz@gmail.com

Damaged Item(s) 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like personalized/ customized items. Please contact us  if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.